Based on public reviews and response behavior.
100 reviews over 1,748 days (about 1.7 per month). Busiest month: 76% of reviews — one month dominates this sample. Languages: en 91%, unknown 7%, da 1%.
These figures describe an earlier period, not the last 12 months.
Pharmacy & Online Medicine average: score 57.3, rating 4.15 stars, reply rate 35.6%, over 750 ranked companies · benchmark 9 Oct 2026
Score
54.2
Industry average 57.3
3.1 below average
Rating
3.94
Industry average 4.15
0.21 below average
Reply rate
—
Industry average 35.6%
not measured
Not ranked
no reviews in the last 12 months
63% of reviews positive, 37% negative
Covering December 2019 — 78 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 750 ranked companies in Pharmacy & Online Medicine (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.280 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 60% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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