Based on public reviews and response behavior.
53 reviews over 1,611 days (about 1 per month). Busiest month: 15% of reviews. Languages: en 87%, unknown 9%, fr 2%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 61.5, rating 4.17 stars, reply rate 35.6%, over 2,328 ranked companies · benchmark 6 Oct 2026
Score
68.1
Industry average 61.5
6.5 above average
Rating
4.58
Industry average 4.17
0.41 above average
Reply rate
—
Industry average 35.6%
not measured
Not ranked
no reviews in the last 12 months
85% of reviews positive, 13% negative
Covering October 2016 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 53 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,328 ranked companies in General Retail & Marketplaces (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 28 mentions with a sentiment score of 77.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
