Based on public reviews and response behavior.
52 reviews over 651 days (about 2.4 per month). Busiest month: 14% of reviews. Languages: en 92%, unknown 8%.
General Retail & Marketplaces average: score 62.7, rating 4.22 stars, reply rate 35.3%, over 3,004 ranked companies · benchmark 15 Oct 2026
Score
56.1
Industry average 62.7
6.6 below average
Rating
4.98
Industry average 4.22
0.76 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 52 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,004 ranked companies in General Retail & Marketplaces (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 46% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 33 mentions with a sentiment score of 73.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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