Based on public reviews and response behavior.
54 reviews over 268 days (about 6.1 per month). Busiest month: 20% of reviews. Languages: en 72%, fr 11%, de 9%.
Software & Web Services average: score 59.8, rating 4.07 stars, reply rate 35.6%, over 2,308 ranked companies · benchmark 9 Oct 2026
Score
19.0
Industry average 59.8
40.8 below average
Rating
1.11
Industry average 4.07
2.96 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
9% of reviews positive, 91% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 54 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,308 ranked companies in Software & Web Services (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.686 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.179). Review the worst months in the trend data to identify specific operational or product issues.
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