Based on public reviews and response behavior.
200 reviews over 1,940 days (about 3.1 per month). Busiest month: 12% of reviews. Languages: en 98%, unknown 1%, ca 1%.
These figures describe an earlier period, not the last 12 months.
Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,298 ranked companies · benchmark 9 Oct 2026
Score
44.2
Industry average 61.8
17.6 below average
Rating
2.26
Industry average 4.27
2.01 below average
Reply rate
—
Industry average 33.9%
not measured
Not ranked
no reviews in the last 12 months
38% of reviews positive, 62% negative
Covering January 2022 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,298 ranked companies in Food & Beverage (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.331 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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