Based on public reviews and response behavior.
100 reviews over 1,018 days (about 3 per month). Busiest month: 35% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Professional Services average: score 63.2, rating 4.35 stars, reply rate 43.6%, over 1,368 ranked companies · benchmark 15 Oct 2026
Score
40.7
Industry average 63.2
22.5 below average
Rating
3.34
Industry average 4.35
1.01 below average
Reply rate
—
Industry average 43.6%
not measured
Not ranked
no reviews in the last 12 months
60% of reviews positive, 40% negative
Covering July 2022 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,368 ranked companies in Professional Services (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.169 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -3.325). Review the worst months in the trend data to identify specific operational or product issues.
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