Based on public reviews and response behavior.
200 reviews over 500 days (about 12 per month). Busiest month: 42% of reviews. Languages: en 95%, unknown 5%, da 1%.
Beauty & Wellness average: score 63.7, rating 4.23 stars, reply rate 38.5%, over 2,568 ranked companies · benchmark 14 Oct 2026
Score
29.4
Industry average 63.7
34.3 below average
Rating
2.08
Industry average 4.23
2.15 below average
Reply rate
—
Industry average 38.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
38% of reviews positive, 61% negative
Covering October 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,568 ranked companies in Beauty & Wellness (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.321 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.853). Review the worst months in the trend data to identify specific operational or product issues.
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