Based on public reviews and response behavior.
75 reviews over 778 days (about 2.9 per month). Busiest month: 21% of reviews. Languages: en 76%, es 11%, unknown 11%.
Professional Certification & Skills average: score 68.5, rating 4.62 stars, reply rate 42.7%, over 1,133 ranked companies · benchmark 6 Oct 2026
Score
56.5
Industry average 68.5
12.0 below average
Rating
3.59
Industry average 4.62
1.03 below average
Reply rate
—
Industry average 42.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 53% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 75 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,133 ranked companies in Professional Certification & Skills (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.409 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 56.5 sits in the bottom quarter of about 1,100 ranked Professional Certification & Skills companies (25th percentile: 58, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
