Based on public reviews and response behavior.
65 reviews over 713 days (about 2.8 per month). Busiest month: 15% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Lending & Consumer Finance average: score 66.5, rating 4.44 stars, reply rate 48.0%, over 1,707 ranked companies · benchmark 14 Oct 2026
Score
72.0
Industry average 66.5
5.5 above average
Rating
4.91
Industry average 4.44
0.47 above average
Reply rate
—
Industry average 48.0%
not measured
Not ranked
no reviews in the last 12 months
89% of reviews positive, 11% negative
Covering July 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 65 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,707 ranked companies in Lending & Consumer Finance (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 89.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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