Based on public reviews and response behavior.
55 reviews over 3,190 days (about 0.5 per month). Busiest month: 7% of reviews. Languages: en 100%.
Healthcare & Medical average: score 63.5, rating 4.32 stars, reply rate 44.6%, over 2,752 ranked companies · benchmark 6 Oct 2026
Score
68.1
Industry average 63.5
4.6 above average
Rating
3.98
Industry average 4.32
0.34 below average
Reply rate
—
Industry average 44.6%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 40% negative
Covering November 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 55 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,752 ranked companies in Healthcare & Medical (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.348 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 76.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
