Based on public reviews and response behavior.
100 reviews over 1,841 days (about 1.6 per month). Busiest month: 12% of reviews. Languages: en 93%, de 7%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 64.2, rating 4.44 stars, reply rate 31.4%, over 2,658 ranked companies · benchmark 15 Oct 2026
Score
47.2
Industry average 64.2
17.0 below average
Rating
3.56
Industry average 4.44
0.88 below average
Reply rate
—
Industry average 31.4%
not measured
Not ranked
no reviews in the last 12 months
67% of reviews positive, 33% negative
Covering March 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,658 ranked companies in Hobbies & Arts (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 31%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 72.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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