Based on public reviews and response behavior.
83 reviews over 2,007 days (about 1.3 per month). Busiest month: 22% of reviews. Languages: en 98%, unknown 2%.
Beauty & Wellness average: score 63.5, rating 4.22 stars, reply rate 38.8%, over 2,417 ranked companies · benchmark 9 Oct 2026
Score
43.0
Industry average 63.5
20.5 below average
Rating
3.10
Industry average 4.22
1.12 below average
Reply rate
—
Industry average 38.8%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 36% negative
Covering October 2020 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 57% negative and 14% neutral.
Share of theme mentions
Themes extracted from 83 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,417 ranked companies in Beauty & Wellness (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.262). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 43.0 sits in the bottom quarter of about 2,200 ranked Beauty & Wellness companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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