Based on public reviews and response behavior.
100 reviews over 1,580 days (about 1.9 per month). Busiest month: 16% of reviews. Languages: en 82%, unknown 16%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Healthcare & Medical average: score 63.5, rating 4.32 stars, reply rate 44.6%, over 2,752 ranked companies · benchmark 6 Oct 2026
Score
58.7
Industry average 63.5
4.8 below average
Rating
4.07
Industry average 4.32
0.25 below average
Reply rate
—
Industry average 44.6%
not measured
Not ranked
no reviews in the last 12 months
62% of reviews positive, 37% negative
Covering January 2021 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,752 ranked companies in Healthcare & Medical (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.159). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 78% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
