Customereye

Milwaukee Airport

Airport Servicesmilwaukee-airport.skytrax-import

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
3.97 ★ average rating · 13 reviews

Competitive Performance Rank

Among fully-analyzed Airport Services companies

#2of 21
Top 10% · Top Tier
#1 (best)#21 (worst)
#1Peer
#2This company
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 8% negative

85%
positive
  • Positive85%
  • Neutral8%
  • Negative8%

Sentiment Trend Over Time

Reviews (Count)

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
30.8%
Product Quality
30.8%
Customer Support
19.2%
Loyalty
19.2%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100
23/100
signal score
  • Built from a negative-review share of 7.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
61.5%
4
0.0%
3
23.1%
2
15.4%
1
0.0%

Based on 13 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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