Customereye

Lottomart

Gambling & Betting • Gibraltarlottomart.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+5.8 vs. last month4.47 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#40of 91
Top 44% · Upper Half
#1 (best)#91 (worst)
#38Peer
#39Peer
#40This company
#41Peer
#42Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering November 2024 — 226 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 9% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.1%
Response Speed
22.2%
Onboarding
17.5%
Loyalty
9.7%
Customer Support
8.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 31.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
72.8%
4
16.0%
3
3.5%
2
1.2%
1
6.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.6% of reviews in the last three months were positive, compared with 96.6% in the three months before that.

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