Lootup

Paid Surveys & Rewards • United Stateslootup.me

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−25.0 vs. last month4.18 ★ average rating · 994 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#20of 67

Top 30% · Upper Half

#1 (best)#67 (worst)

#18Peer

#19Peer

#20This company

#21Peer

#22Peer

Overall Customer Sentiment

Above Average

48% of reviews positive, 51% negative

48%

positive

Positive48%
Neutral1%
Negative51%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 992 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

15.5%

Customer Support

13.7%

Onboarding

13.2%

Pricing

12.7%

Response Speed

12.6%

Most feedback concerns Product Quality.

The most common complaint theme is Problem Resolution, making up 9.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 50.8% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

71.3%

4★

7.6%

3★

4.2%

2★

1.5%

1★

15.3%

Based on 994 analyzed reviews. Sentiment is holding steady: 50.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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