ListenClear

Healthcare & Medical • United Stateslistenclear.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

−38.8 vs. last month3.66 ★ average rating · 594 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#572of 615

Top 93% · Bottom Tier

#1 (best)#615 (worst)

#570Peer

#571Peer

#572This company

#573Peer

#574Peer

Overall Customer Sentiment

Below Average

57% of reviews positive, 42% negative

57%

positive

Positive57%
Neutral1%
Negative42%

Sentiment Balance

Covering November 2019 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 579 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.0%

Loyalty

19.2%

Product Quality

15.0%

Pricing

13.1%

Problem Resolution

10.0%

Most feedback concerns Customer Support.

The most common complaint theme is Loyalty, making up 19.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100

51/100

signal score

•Built from a negative-review share of 48.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

41.4%

4★

21.4%

3★

13.8%

2★

8.8%

1★

14.6%

Based on 594 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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