Customereye

Let's Win

Gambling & Betting • United Kingdomletswin.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−13.8 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#30of 91
Top 33% · Upper Half
#1 (best)#91 (worst)
#28Peer
#29Peer
#30This company
#31Peer
#32Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.4%
Loyalty
15.1%
Onboarding
13.7%
Pricing
12.5%
Response Speed
11.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 23.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
88.2%
4
3.5%
3
1.5%
2
1.5%
1
5.3%

Based on 600 analyzed reviews. Sentiment is improving: 95.3% of reviews in the last three months were positive, compared with 72.2% in the three months before that.

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