Customereye

Kilo Fit Academy

Healthcare & Medical • United Stateskilo.fit

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+4.9 vs. last month4.10 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#449of 615
Top 73% · Mid Pack
#1 (best)#615 (worst)
#447Peer
#448Peer
#449This company
#450Peer
#451Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 26% negative

73%
positive
  • Positive73%
  • Neutral0%
  • Negative26%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.4%
Product Quality
18.2%
Loyalty
13.2%
Response Speed
11.5%
Onboarding
11.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 30.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
61.5%
4
14.5%
3
6.8%
2
6.5%
1
10.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 79.0% of reviews in the last three months were positive, compared with 76.2% in the three months before that.

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