Kat's Naturals

Pharmacy & Online Medicine • United Stateskatsnaturals.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+15.0 vs. last month4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#79of 189

Top 42% · Upper Half

#1 (best)#189 (worst)

#77Peer

#78Peer

#79This company

#80Peer

#81Peer

Overall Customer Sentiment

Above Average

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral2%
Negative20%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.0%

Product Quality

18.3%

Customer Support

17.4%

Response Speed

14.2%

Loyalty

13.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 34.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.8%

4★

4.2%

3★

2.0%

2★

1.3%

1★

4.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 84.6% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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