Customereye

The John Maxwell Team, Inc.

Professional Certification & Skills • United Statesjohnmaxwellteam.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
4.82 ★ average rating · 482 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#28of 281
Top 10% · Top Tier
#1 (best)#281 (worst)
#26Peer
#27Peer
#28This company
#29Peer
#30Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering June 2020 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 446 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2020.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
31.6%
Product Quality
23.1%
Loyalty
13.8%
Value For Money
10.4%
Pricing
7.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100
9/100
signal score
  • Built from a negative-review share of 19.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.8%
4
6.8%
3
2.7%
2
0.6%
1
1.0%

Based on 482 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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