Customereye

Jiffy Airport Parking - JFK

Automotive & Mobility • United Statesjiffyjfk.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
+24.8 vs. last month4.47 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#47of 265
Top 18% · Top Tier
#1 (best)#265 (worst)
#45Peer
#46Peer
#47This company
#48Peer
#49Peer

Overall Customer Sentiment

Category Leader

74% of reviews positive, 23% negative

74%
positive
  • Positive74%
  • Neutral3%
  • Negative23%

Sentiment Balance

Covering August 2019 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
20.7%
Customer Support
20.1%
Loyalty
17.0%
Product Quality
13.7%
Onboarding
9.0%

Most feedback concerns Response Speed.

The most common complaint theme is Problem Resolution, making up 3.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 33.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
72.0%
4
15.0%
3
5.0%
2
3.8%
1
4.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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