Based on public reviews and response behavior.
100 reviews over 457 days (about 6.7 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Among fully-analyzed Energy & Utilities companies
38% of reviews positive, 60% negative
Covering August 2018 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 64% negative and 9% neutral.
Share of theme mentions