IM Mastery Academy

Schools & Academic Education • United Statesimarketslive.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

3.13 ★ average rating · 251 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#67of 203

Top 33% · Upper Half

#1 (best)#203 (worst)

#65Peer

#66Peer

#67This company

#68Peer

#69Peer

Overall Customer Sentiment

Above Average

62% of reviews positive, 38% negative

62%

positive

Positive62%
Neutral0%
Negative38%

Sentiment Balance

Covering December 2021 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 229 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

20.4%

Customer Support

18.1%

Product Quality

16.5%

Loyalty

15.7%

Response Speed

6.4%

Most feedback concerns Pricing.

The most common complaint theme is Communication, making up 4.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH61/100

61/100

signal score

•Built from a negative-review share of 37.8% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating

5★

49.4%

4★

2.8%

3★

1.6%

2★

4.0%

1★

42.2%

Based on 251 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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