Customereye

hotelcollection.com

Beauty & Wellnesshotelcollection.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 353 days (about 17 per month). Busiest month: 17% of reviews. Languages: en 99%, de 1%, unknown 1%.

Overall Score

38/100
+60.0 vs. last month1.09 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#1109of 1269
Top 87% · Bottom Tier
#1 (best)#1269 (worst)
#1107Peer
#1108Peer
#1109This company
#1110Peer
#1111Peer

151 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

21% of reviews positive, 79% negative

21%
positive
  • Positive21%
  • Neutral0%
  • Negative79%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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