Hand in Hand Soap

Beauty & Wellness • United Stateshandinhandsoap.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−8.3 vs. last month4.79 ★ average rating · 577 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#139of 351

Top 40% · Upper Half

#1 (best)#351 (worst)

#137Peer

#138Peer

#139This company

#140Peer

#141Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%

positive

Positive93%
Neutral1%
Negative6%

Sentiment Balance

Covering October 2021 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 569 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

30.3%

Delivery Shipping

18.4%

Loyalty

13.8%

Customer Support

12.0%

Response Speed

8.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 14.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.5%

4★

4.3%

3★

1.4%

2★

1.0%

1★

2.8%

Based on 577 analyzed reviews. Sentiment is slipping: 83.3% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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