Customereye

Georgetown Comics

Media & Content • United Statesgtowncomics.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
+28.6 vs. last month4.93 ★ average rating · 355 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#59of 172
Top 34% · Upper Half
#1 (best)#172 (worst)
#57Peer
#58Peer
#59This company
#60Peer
#61Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 10% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering July 2019 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 343 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2019.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.9%
Product Quality
20.6%
Response Speed
18.7%
Loyalty
12.9%
Customer Support
8.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.5%
4
2.8%
3
1.1%
2
0.0%
1
0.6%

Based on 355 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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