goSeek

Travel & Hospitality • Henderson, NV 89052goseek.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−23.3 vs. last month4.09 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#113of 150

Top 75% · Bottom Tier

#1 (best)#150 (worst)

#111Peer

#112Peer

#113This company

#114Peer

#115Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%

positive

Positive68%
Neutral2%
Negative30%

Sentiment Balance

Covering April 2018 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2018.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

28.9%

Product Quality

18.5%

Loyalty

15.0%

Onboarding

9.7%

Customer Support

9.2%

Most feedback concerns Pricing.

The most common complaint theme is Communication, making up 4.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 37.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

58.2%

4★

17.5%

3★

8.8%

2★

6.2%

1★

9.3%

Based on 600 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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