GlassesPros

Healthcare & Medical • United Statesglassespros.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−16.7 vs. last month3.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#546of 615

Top 89% · Bottom Tier

#1 (best)#615 (worst)

#544Peer

#545Peer

#546This company

#547Peer

#548Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%

positive

Positive63%
Neutral2%
Negative35%

Sentiment Balance

Covering January 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.2%

Customer Support

14.5%

Product Quality

12.2%

Loyalty

10.8%

Pricing

9.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100

39/100

signal score

•Built from a negative-review share of 37.3% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

63.2%

4★

6.8%

3★

4.5%

2★

3.2%

1★

22.3%

Based on 600 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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