Gameholds

Software & Web Services • United Statesgameholds.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

+8.3 vs. last month4.20 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#308of 363

Top 85% · Bottom Tier

#1 (best)#363 (worst)

#306Peer

#307Peer

#308This company

#309Peer

#310Peer

Overall Customer Sentiment

Below Average

57% of reviews positive, 40% negative

57%

positive

Positive57%
Neutral3%
Negative40%

Sentiment Balance

Covering July 2017 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2017.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

22.6%

Delivery Shipping

17.6%

Customer Support

13.0%

Loyalty

10.5%

Pricing

9.9%

Most feedback concerns Response Speed.

The most common complaint theme is Delivery Shipping, making up 17.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 35.7% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

69.7%

4★

9.5%

3★

4.8%

2★

3.5%

1★

12.5%

Based on 600 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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