FocusBet

Gambling & Betting • United Statesfocusbet.io

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−14.4 vs. last month4.26 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#49of 91

Top 54% · Mid Pack

#1 (best)#91 (worst)

#47Peer

#48Peer

#49This company

#50Peer

#51Peer

Overall Customer Sentiment

Mid Pack

36% of reviews positive, 63% negative

36%

positive

Positive36%
Neutral1%
Negative63%

Sentiment Balance

Covering October 2022 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 293 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2022.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Pricing

27.2%

Customer Support

17.5%

Response Speed

17.5%

Product Quality

12.3%

Problem Resolution

8.8%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 27.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 63.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

74.0%

4★

7.3%

3★

2.7%

2★

2.3%

1★

13.7%

Based on 300 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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