Customereye

Firstclassforexfunds

Professional Certification & Skills • United Statesfirstclassforexfunds.co

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

19/100
1.21 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#280of 281
Top 100% · Bottom Tier
#1 (best)#281 (worst)
#277Peer
#278Peer
#279Peer
#280This company
#281Peer

Overall Customer Sentiment

Below Average

20% of reviews positive, 79% negative

20%
positive
  • Positive20%
  • Neutral1%
  • Negative79%

Sentiment Balance

Covering July 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
17.7%
Pricing
16.5%
Response Speed
14.6%
Communication
13.3%
Loyalty
10.8%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH81/100
81/100
signal score
  • Built from a negative-review share of 69.0% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.2avg rating
5
4.0%
4
0.8%
3
0.5%
2
1.0%
1
93.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis