Customereye

Fidelity Investments

Lending & Consumer Financefidelity.com

Review data last updated .

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Based on public reviews and response behavior.

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767 reviews over 104 days (about 225 per month). Busiest month: 61% of reviews — one month dominates this sample. Languages: en 100%, da 0%.

Overall Score

49/100
Short observation window (104 days)
+4.3 vs. last month2.92 ★ average rating · 767 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#515of 640
Top 80% · Bottom Tier
#1 (best)#640 (worst)
#513Peer
#514Peer
#515This company
#516Peer
#517Peer

49 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

44% of reviews positive, 55% negative

44%
positive
  • Positive44%
  • Neutral1%
  • Negative55%

Sentiment Balance

Covering August 2026 — 466 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 53% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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