Customereye

Fastweb

Professional Certification & Skills • United Statesfastweb.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

14/100
1.00 ★ average rating · 16 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#281of 281
Top 100% · Bottom Tier
#1 (best)#281 (worst)
#277Peer
#278Peer
#279Peer
#280Peer
#281This company

Overall Customer Sentiment

Below Average

0% of reviews positive, 94% negative

0%
positive
  • Positive0%
  • Neutral6%
  • Negative94%

Sentiment Trend Over Time

Reviews (Count)

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
53.8%
Customer Support
46.2%

Most feedback concerns Response Speed.

The most common complaint theme is Response Speed, making up 53.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH94/100
94/100
signal score
  • Built from a negative-review share of 93.8% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.0avg rating
5
0.0%
4
0.0%
3
0.0%
2
0.0%
1
100.0%

Based on 16 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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