Farmaline

Healthcare & Medical • Netherlandsfarmaline.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

4.52 ★ average rating · 387 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#477of 615

Top 78% · Bottom Tier

#1 (best)#615 (worst)

#475Peer

#476Peer

#477This company

#478Peer

#479Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 24% negative

74%

positive

Positive74%
Neutral2%
Negative24%

Sentiment Balance

Covering December 2019 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 376 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2019.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.4%

Response Speed

14.1%

Customer Support

14.1%

Product Quality

13.5%

Loyalty

12.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 4.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 40.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

77.8%

4★

10.9%

3★

3.1%

2★

2.1%

1★

6.2%

Based on 387 analyzed reviews. Sentiment is slipping: 60.0% of reviews in the last three months were positive, compared with 87.5% in the three months before that.

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