FairShake Inc.

Legal & Compliance • United Statesfairshake.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

44/100

3.97 ★ average rating · 541 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#93of 101

Top 92% · Bottom Tier

#1 (best)#101 (worst)

#91Peer

#92Peer

#93This company

#94Peer

#95Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral2%
Negative34%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 520 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.8%

Loyalty

16.8%

Pricing

13.2%

Communication

11.9%

Problem Resolution

10.8%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 13.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100

60/100

signal score

•Built from a negative-review share of 37.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

70.1%

4★

3.5%

3★

1.8%

2★

2.6%

1★

22.0%

Based on 541 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

Unlock full insights