Customereye

Esb.ie

Energy & Utilitiesesb.ie

Review data last updated .

Based on public reviews and response behavior.

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63 reviews over 1,195 days (about 1.6 per month). Busiest month: 16% of reviews. Languages: en 98%, unknown 2%.

Overall Score

39/100
1.79 ★ average rating · 63 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#571of 643
Top 89% · Bottom Tier
#1 (best)#643 (worst)
#569Peer
#570Peer
#571This company
#572Peer
#573Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

27% of reviews positive, 73% negative

27%
positive
  • Positive27%
  • Neutral0%
  • Negative73%

Sentiment Balance

Covering March 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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