Customereye

Dr. Najeeb Lectures

Schools & Academic Education • United Statesdrnajeeblectures.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

63/100
4.06 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#60of 203
Top 30% · Upper Half
#1 (best)#203 (worst)
#58Peer
#59Peer
#60This company
#61Peer
#62Peer

Overall Customer Sentiment

Above Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering December 2022 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 579 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2022.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.4%
Product Quality
20.2%
Pricing
15.3%
Loyalty
12.5%
Onboarding
8.7%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 15.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • Built from a negative-review share of 35.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
75.8%
4
0.3%
3
0.8%
2
0.2%
1
22.8%

Based on 600 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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