Customereye

Dollymix Boutique

Apparel & Fashion • United Kingdomdollymixboutique.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#105of 330
Top 32% · Upper Half
#1 (best)#330 (worst)
#103Peer
#104Peer
#105This company
#106Peer
#107Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering December 2023 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 574 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.0%
Product Quality
23.7%
Loyalty
17.3%
Response Speed
15.2%
Customer Support
9.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100
4/100
signal score
  • Built from a negative-review share of 13.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
88.3%
4
3.2%
3
2.0%
2
2.2%
1
4.3%

Based on 600 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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