Based on public reviews and response behavior.
100 reviews over 1,392 days (about 2.2 per month). Busiest month: 76% of reviews — one month dominates this sample. Languages: en 77%, unknown 13%, id 2%.
These figures describe an earlier period, not the last 12 months.
Among fully-analyzed Finance & Insurance companies
48% of reviews positive, 50% negative
Covering July 2021 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.
Share of theme mentions