Customereye

Dodax

Hobbies & Arts • United Statesdodax.nl

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

23/100
+13.1 vs. last month1.39 ★ average rating · 33 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#467of 467
Top 100% · Bottom Tier
#1 (best)#467 (worst)
#463Peer
#464Peer
#465Peer
#466Peer
#467This company

Overall Customer Sentiment

Below Average

21% of reviews positive, 79% negative

21%
positive
  • Positive21%
  • Neutral0%
  • Negative79%

Sentiment Balance

Covering August 2022 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 23% of reviews in this period, with 77% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 27 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
29.5%
Communication
20.0%
Pricing
16.8%
Customer Support
14.7%
Loyalty
13.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 29.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH85/100
85/100
signal score
  • Built from a negative-review share of 78.8% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.4avg rating
5
9.1%
4
0.0%
3
0.0%
2
3.0%
1
87.9%

Based on 33 analyzed reviews. Sentiment is holding steady: 4.2% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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