Didriks

Home & Living • United Statesdidriks.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

−0.8 vs. last month4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#18of 675

Top 3% · Top Tier

#1 (best)#675 (worst)

#16Peer

#17Peer

#18This company

#19Peer

#20Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%

positive

Positive90%
Neutral1%
Negative9%

Sentiment Balance

Covering January 2019 — 49 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 16% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2019.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.0%

Product Quality

24.7%

Delivery Shipping

12.2%

Loyalty

12.0%

Response Speed

7.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 13.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

91.3%

4★

5.5%

3★

1.8%

2★

1.0%

1★

0.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.1% of reviews in the last three months were positive, compared with 98.0% in the three months before that.

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