Complete Tractor

Auto Parts & Accessories • United Statescompletetractor.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

−11.3 vs. last month4.37 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#36of 148

Top 24% · Top Tier

#1 (best)#148 (worst)

#34Peer

#35Peer

#36This company

#37Peer

#38Peer

Overall Customer Sentiment

Category Leader

66% of reviews positive, 31% negative

66%

positive

Positive66%
Neutral3%
Negative31%

Sentiment Balance

Covering January 2022 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2022.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.3%

Product Quality

17.5%

Response Speed

15.7%

Loyalty

10.6%

Customer Support

8.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 5.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 40.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

75.8%

4★

6.7%

3★

4.8%

2★

4.2%

1★

8.5%

Based on 600 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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