Customereye

Cointiply

Paid Surveys & Rewards • United Statescointiply.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−37.5 vs. last month3.56 ★ average rating · 1,504 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#23of 67
Top 34% · Upper Half
#1 (best)#67 (worst)
#21Peer
#22Peer
#23This company
#24Peer
#25Peer

Overall Customer Sentiment

Above Average

49% of reviews positive, 48% negative

49%
positive
  • Positive49%
  • Neutral2%
  • Negative48%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,504 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
15.6%
Customer Support
15.2%
Product Quality
13.2%
Pricing
11.4%
Response Speed
11.3%

Most feedback concerns Loyalty.

The most common complaint theme is Loyalty, making up 15.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100
58/100
signal score
  • Built from a negative-review share of 48.4% across this company's analyzed reviews.
  • 11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating
5
57.4%
4
5.3%
3
3.5%
2
3.4%
1
30.5%

Based on 1,504 analyzed reviews. Sentiment is improving: 77.0% of reviews in the last three months were positive, compared with 61.3% in the three months before that.

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