Based on public reviews and response behavior.
Among fully-analyzed Schools & Academic Education companies
60% of reviews positive, 40% negative
Covering April 2025 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Showing 26 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2025.
Sentiment has been declining over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 40 analyzed reviews. Sentiment is slipping: 28.6% of reviews in the last three months were positive, compared with 90.0% in the three months before that.
