CheaperWaste

Home Services • United Kingdomcheaperwaste.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

37/100

3.40 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#89of 92

Top 97% · Bottom Tier

#1 (best)#92 (worst)

#87Peer

#88Peer

#89This company

#90Peer

#91Peer

Overall Customer Sentiment

Below Average

55% of reviews positive, 44% negative

55%

positive

Positive55%
Neutral1%
Negative44%

Sentiment Balance

Covering November 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 582 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.6%

Pricing

15.1%

Problem Resolution

11.1%

Communication

10.1%

Product Quality

9.9%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 29.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH80/100

80/100

signal score

•Built from a negative-review share of 54.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

55.5%

4★

4.7%

3★

1.3%

2★

0.8%

1★

37.7%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 16.7% in the three months before that.

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