Customereye

Emergency Medical Products, Inc.

Healthcare & Medical • United Statesbuyemp.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
−12.0 vs. last month4.39 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#514of 615
Top 84% · Bottom Tier
#1 (best)#615 (worst)
#512Peer
#513Peer
#514This company
#515Peer
#516Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral3%
  • Negative30%

Sentiment Balance

Covering March 2024 — 27 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 37% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
26.3%
Response Speed
16.8%
Customer Support
12.4%
Product Quality
12.0%
Loyalty
9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 38.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
75.8%
4
7.0%
3
5.3%
2
4.5%
1
7.3%

Based on 600 analyzed reviews. Sentiment is improving: 97.8% of reviews in the last three months were positive, compared with 86.4% in the three months before that.

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