Customereye

Broadmoor RV SuperStore Inc.

Hobbies & Arts • United Statesbroadmoorrv.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
+28.9 vs. last month4.33 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#90of 467
Top 19% · Top Tier
#1 (best)#467 (worst)
#88Peer
#89Peer
#90This company
#91Peer
#92Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering February 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 579 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.5%
Product Quality
20.0%
Loyalty
13.7%
Pricing
8.1%
Onboarding
8.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 18.0% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
68.0%
4
14.5%
3
6.5%
2
4.8%
1
6.2%

Based on 600 analyzed reviews. Sentiment is slipping: 53.8% of reviews in the last three months were positive, compared with 63.2% in the three months before that.

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