Customereye

Brazos Walking Sticks

Healthcare & Medical • United Statesbrazos-walking-sticks.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
+20.0 vs. last month4.27 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#124of 615
Top 20% · Top Tier
#1 (best)#615 (worst)
#122Peer
#123Peer
#124This company
#125Peer
#126Peer

Overall Customer Sentiment

Category Leader

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering August 2023 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.0%
Product Quality
21.8%
Customer Support
14.4%
Loyalty
11.0%
Response Speed
8.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 6.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 23.7% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
74.3%
4
5.7%
3
4.5%
2
3.8%
1
11.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.5% of reviews in the last three months were positive, compared with 87.7% in the three months before that.

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