BlendJet

Professional Services • United Statesblendjet.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

31/100

+10.1 vs. last month2.35 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#509of 517

Top 98% · Bottom Tier

#1 (best)#517 (worst)

#507Peer

#508Peer

#509This company

#510Peer

#511Peer

Overall Customer Sentiment

Below Average

41% of reviews positive, 58% negative

41%

positive

Positive41%
Neutral1%
Negative58%

Sentiment Balance

Covering September 2024 — 32 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 66% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.5%

Communication

14.0%

Delivery Shipping

13.4%

Response Speed

12.4%

Loyalty

9.7%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 20.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 27.3% across this company's analyzed reviews.
•20 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.4avg rating

5★

31.2%

4★

1.2%

3★

1.5%

2★

4.0%

1★

62.2%

Based on 600 analyzed reviews. Sentiment is slipping: 9.0% of reviews in the last three months were positive, compared with 51.7% in the three months before that.

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